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Frequently Asked Questions




How can I register for the course I want?

1. Go to the Register page listed under First Aid Training.

2. Choose between New Students - Regular Courses and  Eligible Returning Students - Skill-Boosters, Re-Certification and Upgrades.

New Students - Regular Courses shows:

Full courses such as: 
  • Explorer First AId (40 hrs)
  • Advanced Back Country First Aid (40 hrs)
  • Advanced Medicine First Aid (40 hrs)
  • Professional Challenge (56 hrs)

Stand-alone courses such as:
  • Emergency Communication (4 hrs)
  • Field Suturig (4 hrs)
  • CPR Level A Re-Certification (7 hrs)
  • CPR Level C Re-Certification (7 hrs)

Eligible Returning Students - Skill-Boosters, Re-Certification and Upgrades shows:

  • Explorer First Aid Skill Booster and Re-Certification (16 hrs)
  • Advanced Back Country First Aid Skill Booster (16 hrs) and Re-Certification (32 hrs)
  • Advanced Medicine First Aid Skill Booster and Re-Certification (8 hrs)
  • CPR Level A Re-Certification (7 hrs)
  • CPR Level C Re-Certification (7 hrs)

3. Select the course that you wish to register for, and click Proceed.

4. Fill out your Personal Information, and click Proceed.

5. Add any Products to your order that you wish to purchase and have delivered to you during the course you are registering for.

6. Confirm your order details, and complete payment. 

You will then receive a confirmation email outlining the details of your registration.

If you have any questions or are experiencing any difficulties with this process, please contact our office at 1-800-298-9919, or info@WildernessAlert.com.

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Can I pay with a credit card?

Yes, we accept Visa and Mastercard.   If you register online, you can pay by credit card on our 256bit Secure payment page.
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Is wilderness first aid equivalent to occupational first aid?

We can appreciate your desire to have a universally valid first aid certificate.
 
OFA and wilderness first aid are like apples and oranges - although they are both fruit, they have different ingredients and serve different purposes.
 
The primary objectives of Occupational First Aid is to: 
Reduce workplace hazards and ensure that critically injured workers are operated on within 1 hour of the accident.
 
The focus of workplace hazards is industrial related machinery, electrical, chemical, etc.
 
In contrast, the focus of wilderness first aid is about learning the domino effect of how human behaviour interacts with activity and environmental risks; and, how the consequences of these risks can be reduced through pre-trip preparation and accident handling skills that bring out the best in people during emergencies.
 
Accidents either bring out the worst or best in people - Our training supports people in becoming the best they can be during stressful scenarios.
 
Many people before you have been caught in the same bind you currently find yourself in - wanting Wilderness First Aid to be prepared for adventure; and, being required to have OFA for a job. We hope you realize that OFA might support you in gaining employment, BUT if you choose to apply OFA principles to a wilderness setting, you are at risk of compromising MOST patients, since attempts to get the person to an operating room in under an hour is much more likely to aggravate serious, but otherwise stable injuries.
 
And, even more importantly, the most common wilderness injuries that are easily managed in the field with specific wilderness training (sprains, dislocations, concussion, collarbone fractures, etc) are not addressed from a perspective of wilderness implications in the OFA course.
 
Finally, wilderness first aid promotes self-reliance. This includes emergency patient evacuation techniques based on what's available at the scene, rather than the OFA equipment that employers are legislated to provide in industrial settings.
 
If you truly are looking to be the designated first aid attendant to be in charge of work place safety for other workers, OFA is the best course.
 
In contrast, if your primary needs are related to preventing preventing and managing back-country emergencies with limited resources at hand, wilderness first aid is the most applicable.
 
And, if you need to be able to do a little of both, we encourage you to invest in both trainings.
 
Even though some agencies require first aid for workers only, many people who work for the Forest Service, Provincial Parks, Environment Canada, Geological Service, RCMP, etc, choose Wilderness Alert training as their training of choice.

Let us know how we can further support you in making the best decision for you.
 

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What can I do if I'm having difficulties with the website?

We apologize for any inconvenience this may cause you, and we appreciate learning from your discoveries. 

Please contact our office at  1-800-298-9919  or info@WildernessAlert.com to share with us the following information:

  • What you were trying to accomplish
  • What steps you took
  • What exactly happened

It is ideal and extremely helpful to our technological support members to include screenshots to capture the many details. 

Creating a screenshot on PC:

  • View the page and area that you wish to capture 
  • Press the button, "Prt Sc" which copies what you are seeing to the clipboard
  • Open an image editing program such as Microsoft Paint
  • Paste the copied image 
  • Crop if desired, and save the image.

Creating a screenshot on Mac has many options:
 
  • Command-Shift-3: Take a screenshot of the screen, and save it as a file on the desktop
  • Command-Shift-4, then select an area: Take a screenshot of an area and save it as a file on the desktop
  • Command-Shift-4, then space, then click a window: Take a screenshot of a window and save it as a file on the desktop
  • Command-Control-Shift-3: Take a screenshot of the screen, and save it to the clipboard
  • Command-Control-Shift-4, then select an area: Take a screenshot of an area and save it to the clipboard
  • Command-Control-Shift-4, then space, then click a window: Take a screenshot of a window and save it to the clipboard

If you have any concerns, please contact us for assistance. 
 

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info@wildernessalert.com        (604) 263-1432        1-800-298-9919        P.O Box 95050 Vancouver, B.C. Canada V6P 6V5